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About

The GoldMine Blog is authored and published by Chad Smith.  All 3rd party brands and trademarks belong to their respective owners.

In 1998, Chad had the opportunity to move from his job working as an intern for the Office of the City Manager of the City of East Lansing, Michigan to a Student Assistant working for the Michigan Public Service Commission of the State of Michigan…

He jumped!Thus began a, now, almost ten (10) year relationship with GoldMine®.

At the State, he administered a 100-user GoldMine implementation used to track complaints and inquires about utility companies.Upon earning his BA with Honors in Political Economy in May of 2000 from Michigan State University’s James Madison College, he was hired by a GoldMine Partner out of Southeast Michigan, Plain English CRM Solutions, where he works to this day.

Over the years Chad has supported many GoldMine clients throughout the versions (GoldMine 3.2, 4.0, 5.0, 5.5… 6.7, 7.0, and Premium Edition 8.0), and been the project lead on over a 100 implementations, including several to Fortune 500 companies and dozens to small and medium sized businesses.

Chad maintains the GoldMine Certified Professional & GoldMine Certified Instructor Certifications from FrontRange Solutions.He has earned certifications from Microsoft in SQL Server, and the myriad of Microsoft CRM topics.He also is a Crystal Reports Certified Professional and teaches for Business Objects, the makers of Crystal Reports, on an ad-hoc basis. 

Since 2010 Chad has been doing Salesforce.com implementations and consulting full time, but still maintains The GoldMine Blog and assists clients with their GoldMine implementations.

Chad can be reached at chad.smith@thegoldmineblog.com or at (248) 259-4734.